User Eligibility:

Users must be 18 years or older and legally capable of entering contracts under the Indian Contract Act, 1872. Minors require guardian consent. False information leads to account suspension.

Orders and Payments:

Orders require accurate details and are confirmed post-stock availability. Payments via secure gateways comply with RBI guidelines; cancellations possible before dispatch with partial refunds excluding fees.

Account Responsibilities

Users secure their credentials; the brand monitors for fraud under IT Act, 2000. Suspension occurs for violations without prior notice.

Returns and Refunds:

Returns allowed within 7 days for unused, undamaged items in original packaging, per Consumer Protection Rules. Torn, used, or altered jewellery will not be considered for return; customers must provide clear photos via support ticket upon raising a claim. Shipping fees non-refundable unless brand fault; refunds processed in 7-10 days post-inspection.